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Shipping

All orders placed over the value of R500 will receive free delivery anywhere within South Africa.  Orders placed under the value of R500 will be subject to a flat rate of R49 for delivery within South Africa. Orders sent to Cape Town and Johannesburg will typically take 24 – 48 hrs to arrive. Orders sent to all other areas of South Africa will typically take 48 – 72hrs.  All goods are sent via private courier companies.

Orders received after 1pm will be shipped on the following day. Once your goods are shipped you will receive a tracking number for you to track your delivery at any stage. Orders are processed Monday through to Friday excluding public holidays. Orders placed over the weekend will be dispatched on the following Monday.

Please note: Shipping is door-to-door. It is imperative that someone is able to take delivery and sign for your goods. If no one is present to receive your goods you will be liable for a R50 re delivery fee – this is something beyond our control and is the policy of the courier companies. Deliveries can only be made during work hours and ideally be to a work or residential address. Deliveries to plots, mines, embassies, game parks and government departments will attract an extra surcharge. In this case we will contact you and advise you on the additional charge before shipping your goods. We unfortunately do not deliver to P.O. box addresses.

Problems beyond our control such as Telkom, Internet Service Providers, and Eskom may cause delays in the processing and shipping of orders. In this case we will undertake to ensure that you receive your goods as quickly as possible.

Do you live outside of South Africa? No problem, we are able to ship goods anywhere in the world. Should you wish to place an order for international delivery please contact shop@ilovethelot.com so we can arrange a shipping quotation for you.

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Size Guide

Please use these sizing charts as a general guideline to help determine your size. Sizing and cut will vary slightly between various items. Each item has additional information on its individual product page. If you have a specific sizing question or for further information, please contact us at: shop@ilovethelot.com